Extensive Online Documentation
Learn what online documentation is actually and in what ways it will help you far better understand the web hosting world.
Many persons who begin using their first hosting account, or change companies, typically have questions concerning how specific things are completed or stumble upon obstacles when setting up different things like e-mails, website settings, etc. This is the reason why, some companies have prepared documentation with the most frequently asked questions and issues so as to help their customers receive information quickly and seamlessly. As a result, the technical support staff representatives can spend more time on actual issues that given customers may be facing, since the solution for the smaller things will be available on the Internet and clients will be able to easily deal with them without having to get in touch with the client support staff. Having elaborate documentation is critical, especially for new users with no prior experience, as the hosting service entails an enormous amount of features and many individuals can become bewildered about what to do. A good information repository can both help you complete the operations that you want and get to know how the web hosting service works in general.
-
Extensive Online Documentation in Cloud Hosting
All
cloud hosting that we’re offering include an elaborate knowledge base where you can find all you need to know with regard to your hosting account. Whether you wish to create a brand new MySQL database, to forward a
domain using an .htaccess file or to set up an email account on your personal computer or telephone, you can simply check our step-by-step help articles and all the information that you require will be there. When you open a given section of your Hepsia hosting Control Panel, you will see articles that are associated with the functions that you can access through it. In case you’d like to see the complete archive of articles and get acquainted with all the functions that Hepsia is offering, or simply to read general info about the web hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to cover any difficulty that you could possibly chance upon, but in case you do not find what you’re seeking, you can always touch base with us, as our support staff is at your disposal day and night.
-
Extensive Online Documentation in Semi-dedicated Servers
Our
semi-dedicated servers feature comprehensive online technical documentation where you will see info about all the features that our in-house developed Hepsia Control Panel offers, plus solutions to different questions and predicaments that you might encounter. All user guides offer in-depth specifications, which means that you won’t have to worry about omitting something in case you’re planning to export a MySQL database, for example. The troubleshooting articles include different probable causes of particular issues and the solution for each one of them, so if you are unable to send email messages although you have the correct outgoing mail server settings, for example, you can quickly find out what the reason for this may be and recover the problem with a couple of mouse clicks in your email client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every single section. In case you wish to check out all help articles, click on the Help link, which is located in the upper right-hand corner of the page.