Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour resolution guarantee with all our cloud hosting packages, meaning each individual support question you email is going to be responded to in less than one hour maximum. Our support team members have been taught to speedily overcome any issue and to offer you on time information on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is offered by a group of trained technicians who will be prepared to reply to your query as quickly as possible. You can easily contact the technical support crew by starting a help and support ticket from your Web Control Panel or by posting us an e–mail. On working days, you can also call us on the phone or make use of the live chatting service.

  • Intuitive help center
  • An Intuitive Help Section

  • The Control Panel supplies a detailed know–how base which is incorporated into all areas. In each section, you will find a Help button which will load for you a list of step–by–step lessons on how to employ a particular function or perform a selected action. Furthermore, we have created mini seminar clips to help you to get a better idea of the Control Panel’s interface.