• 1 hour ticket response
  • 1 hour ticket response

  • Timely support is our number–one responsibility and this is the reason why we have a team of qualified technical support engineers who are prepared to offer a quick solution to any question that you could possibly have. Just submit your trouble ticket from your Web Control Panel and we will respond within one hour in the worst case scenario. Actually, we work hard and aim for a 20–minute ticket response time.

  • Top quality support service
  • A First–Rate Customer Care Service

  • Each member of our technical support team has several years of experience in the cloud hosting arena and most of them have worked for us for at least 5 years. They all are eager to respond to all your questions in the most professional manner possible.

  • Intuitive help center
  • A User–Friendly Help Section

  • To help you find a quick hint on how you can use a specific service, we have incorporated a really user–friendly Help Center section in the Web Control Panel. You can browse through a wide selection of web hosting account administration articles and website management articles, examine our F.A.Q. archive or check our how–to video tutorials.